Johnston AG (Top Level)
       Copyright © 2002-2005 Johnston AG LLC.
All information and images contained on this web site
are property of Johnston AG LLC.


Terms & Conditions
Please read this section thoroughly to ensure understanding of our policies. Thanks! The Johnston AG crew.

Product
Many of the products offered by Johnston AG Inc. are sold for Off-Road-Use-Only (racing use). It is the sole responsibility of the purchaser and the end user to check local and state ordinances or laws regarding the use of any product on public streets. Federal and State laws prohibit the removal, or rendering inoperable of any devise of design affecting vehicle emissions or safely in a vehicle used on public highways. Installation of these parts may void the warranty coverage, if any, on your vehicle.

Pricing
All prices are subject to change without notice. Johnston AG sales representatives will always try to notify customers of any major price changes at the time of purchase, but can not be held responsible for these changes.

Sales
All sales will be C.O.D. certified funds, cash, or credit card unless other arrangements are made at Johnston AG managementís discretion. All pricing offered is effective for C.O.D. funds and cash only.

If at any time a check is returned "Non-Sufficient FundsĒ, the account will immediately be put into collections, and a $40.00 returned check fee will be accessed. Advanced payment required on all overseas orders, special order items, and air freight shipped orders.

Method of Payment
Johnston AG accepts cash, certified checks, bank checks, and money orders. Company or business, and personal checks will be accepted at Johnston AG managementís discretion. Johnston AG also accepts Visa, MasterCard, American Express, and Discover.

Collection Cost
If the account is turned over for collection, Johnston AG will prosecute to the full extent of the law. The customer will be liable for all attorney's fees and collection costs.

Shipping
All shipments are sent FOB Origin from Johnston AGís warehouse. All claims for damaged merchandise must be made with the shipping carrier. Please keep all shipping cartons and all packing materials for carrier inspection. Johnston AG cannot initiate any claims with the carrier. Johnston AG highly recommends that all shipments are fully insured for damage as most shipping companies have limits on their liability for damage shipments.

Special Orders
Special Order merchandise will require a 50% to 100% deposit, set at the discretion of Johnston AG management. Once a Special Order is placed, it can NOT be cancelled, and is NOT returnable. Most Special Orders take 2 - 4 weeks to arrive, unless your sales representative advises differently.

Refused Shipment
Any customer that refuses a shipment for any reason will have its customer status suspended until such time when all charges/penalties pertaining to the refused shipment have been paid. Charges/ penalties will include a $35.00 refused shipment penalty, any and all shipping costs, as well as a restocking fee for the returned parts where applicable.

Returns
All returns must be marked with a Return Merchandise Authorization (RMA), issued to you by Johnston AG sales representative. All returns are subject to a 25% restocking fee. No returns are accepted on Special Order merchandise, electronic merchandise, discontinued items, specially priced items and "blowout", "quantity discount", or "specials" are not returnable. No refunds can be made after 15 days of invoice date. Merchandise must be in new condition and in original packaging. Merchandise must be returned freight prepaid. Freight collect shipments will not be accepted. Merchandise returns are for credit towards future purchases only. Cash refunds will not be authorized. Any deposit placed on Special Order merchandise are non refundable.

Return Merchandise Authorization (RMA)
Please contact your Johnston AG sales representative for all returns. The RMA number will be assigned at that time. Any and all packages and/or products returned to Johnston AG MUST have an RMA number assigned to ensure quick and efficient processing of the return. The RMA number must be clearly marked and accompany all returns. Returns made without an RMA number will not be accepted.

Warranty
All warranties are the manufacturers alone. No warranty beyond that of the manufacturer is expressed or implied. If a warranty problem arises, please do not hesitate to ask us for assistance. Manufacturers do not provide an allowance for freight or labor on warranty claims; therefore all freight and labor shall be the responsibility of the purchaser.

Drop Shipments
A fee of $10.00 per shipment will be applied for this service, along with the normal shipping costs. Some vendors charge an additional drop shipment fee, which will be charged accordingly.

Service
Except as otherwise specified set forth herein:
(a) Buyer acknowledges that they have not relied on any representation by us in selecting their products
(b) No warranties on high performance work
(c) If vehicle not picked up and balance not paid for after 30 days of completion of work, a mechanics lien will be placed      on vehicle(s)
(d) $15 a day storage fee will apply after the 2nd day after completion of work
(e) No refund(s) on custom work/fabrication.

Core Charge
Where required, a core charge will be applied to the total invoice amount of any given order. Cores must be returned promptly (within 30 days) to insure proper credit. Core credit will be applied to future purchases only. Cash refunds will not be authorized.